OPOV Luxury Escapes (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit
our website or use our services.

1. Information We Collect

– Personal Information: Full name, email address, contact number, passport details, travel preferences, billing and payment information.
– Device Information: IP address, browser type, operating system, access times.
– Usage Data: Pages viewed, time spent on the site, referring URLs, and click behavior.

2. How We Use Your Information

We use your information to:
– Process and manage travel bookings.
– Communicate with you about your trips, promotions, or changes to services.
– Customize and improve your user experience.
– Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:
– Trusted third-party service providers.
– Marketing partners (with your explicit consent).
– Government or legal authorities when required by law.

4. Data Retention

We retain your data only as long as necessary for business, legal, or regulatory
purposes.

5. Your Rights (POPIA & GDPR)

You have the right to:
– Access and review your personal data.
– Request corrections or deletions.
– Withdraw consent at any time.
– Lodge a complaint with the Information Regulator.

6. Security

We implement appropriate technical and organizational measures to secure your
information.

7. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

8. Updates to This Policy

We may update this Privacy Policy periodically.

9. Contact Us

Email: queries@opovluxuryescapes.com
Cape Town, South Africa